At Wallatees, we understand that designing custom products online might be new for some customers. We are committed to delivering high-quality products that match your designs and arrive on time. If your custom products differ materially from your design, if they are flawed, or if your order arrives later than promised, you may return the goods for a full refund within 15 days of receipt. Please contact us before returning any items to ensure prompt and accurate handling. If you have any concerns or issues with your order, you can reach our customer support team.